Terms & Conditions

Our Terms
Please read the terms carefully. If at any stage you do not comply with the Terms & Conditions stated below, you will not receive the services and support that Minto Branding offer. We reserve the right to change our terms and conditions without notice.

The following Terms & Conditions of Service apply to all products and services provided by Minto Branding. All work is carried out by our inhouse team here at Minto Branding on the understanding that the client has read, understands and agrees to be bound by Minto Branding’s Terms & Conditions.

Minto Branding endeavours to ensure the transparency of costs associated with every project it undertakes. Quotations are based on information provided by the client at the beginning of a project and on our current costs of production and market rates relating to third party costs, consumables & materials. Where the scope of specific parameters of a project change, subsequent to the issue of our quotation, Minto Branding reserves the right to revise its estimated costs to reflect consequential changes to agreed budgets and deliverables. Any changes will follow consultation with agreement by the client. All costs are excluding VAT.

All quotations remain valid for a period of 30 days from the date they are issued. our clients will be notified at the earliest possible opportunity if market conditions necessitate any price variation within this period of 30 days may be subject to re-quotation. We require written acceptance of quotations prior to project commencement.

Whilst we accept that changes are a necessary part of any design or media based project, a clear understanding of the requirements and an accurate interpretation of the brief will help us to avoid the need for repeated amendments, which can hold up the development and delivery of the final product. Our cost estimates take into account one set of client amendments at the draft issue stage (amendments within reason and to be confirmed on receipt). Amendments additional to this, or deemed contrary to the original brief, will be charged separately at our standard hourly/day rates.
We always provide details of additional chargeable work and seek approval from the client to increase the project budget prior to execution of such work.

Transfer of Ownership
The physical property and intellectual property in any preliminary or completed work shall remain the property of the originator (Minto Branding).

Ownership (copyright and title) of deliverables will also remain with the originator (Minto Branding) unless otherwise agreed in writing.
The original design/artwork/production files remains the full and perpetual property of Minto Branding and we retain the right to use any and all products and/or services developed by us for display and self-promotional purposes, unless otherwise agreed/stated. All concepts, or other preliminary materials, will remain the full property of Minto Branding unless otherwise agreed in writing.

Digital Files
The company reserves the right to charge a fee for digital files supplied on CD, DVD, ISDN, email or via any other delivery mechanism. This fee covers administration, studio time and materials. This fee is in addition to any quote. Digital files will only be supplied if the conditions under ‘Transfer of Ownership’ are fulfilled or are otherwise agreed in writing.

Intellectual Property Rights
The client shall be responsible for obtaining all necessary authority to reproduce copyright pictures, artwork, photographs, videos, stock library files and audio, text etc submitted to Minto branding for inclusion in any design work. The customer agrees to indemnify the company and its agents from any claim arising from any breach of this condition.

Client Responsibilities
Clients are responsible for ensuring that all content provided to Minto Branding is lawful and does not infringe any copyright or other laws.
Clients are required to obtain all the necessary permissions and authorities in respect of all photographic images, text, graphics, designs, logos, names, trademarks or other supplied material. Minto Branding will accept no responsibility for damages or losses incurred by the client from the use of material where the required permissions have not been obtained and the client will unconditionally hold harmless, protect and defend Minto Branding and its subcontractors from any claim or suit arising from the use of such elements furnished by the client.

Clients are responsible for carrying out any market research as to the viability and profitability of any project prior to acceptance of our quotation.

Minto Branding Promotional Material
Minto Branding reserves the right to use and/or distribute any work carried out on behalf of a client for their own marketing and promotional requirements, unless expressly agreed in writing at the commencement of a project between the client and Minto Branding that work is not to be used for this purpose. Media in which work may be used by Minto Branding includes, but is not limited to, our portfolio, website, brochures and presentations. Should work be of a confidential nature, the client must provide a confidentiality or non disclosure agreement at the commencement of a project, which will be duly signed and witnessed by necessary parties.

Aborted and Delayed Work
Should production be suspended at the request of the customer or delayed through any default of the customer for a period of 30 days, Minto Branding will be entitled to payment for the work completed up to that point.

We reserve the right to alter estimated costs for such work when viewed outside of a project context and to charge for materials purchased or additional costs incurred on the project. Should the client abort work at any stage, we will be entitled to recover costs for the production work and any expenses incurred. In instances where discounts have been applied as part of a quote and in goodwill, these may be withdrawn and full rates applied.

Deadlines and Delivery Dates
Minto Branding shall use commercially reasonable efforts to meet all project schedules and requested delivery time frames agreed upon in the project brief. Such scheduled dates and delivery time frames in all cases represent estimates or targets only, and should never be accepted either explicitly or implied as a guarantee of delivery on or prior to the above mentioned dates.

The client agrees not to hold Minto Branding liable for any consequential losses associated with project delays, for any reason.

Proof Approval
Ultimate sign off responsibility resides with the client who must ensure the correctness of content prior to production. Whilst every effort is made to ensure accuracy, Minto Branding cannot accept any liability for any errors or omissions once any document has been published.

External Costs
Minto Branding will ordinarily manage print/production processes and any costs associated with using our preferred suppliers. Our quotes will hence include management fees. In exceptional circumstances, where external costs are substantially high, we reserve the right to operate pro‐forma invoicing.

Payment, Purchase Orders & Delivery
Minto Branding operates a policy whereby 50% of the total cost is chargeable on agreement of the project. This fee will be invoiced prior to the commencement of the project, enabling both parties to demonstrate their commitment. For monthly services, we ask that clients set up a standing order or direct debit for the chosen amount on the first of the month. All other invoices will be delivered by our standard method.

Minto Branding may request staged payments over the duration of a project according to a schedule and conditions agreed between both parties prior to project commencement. The remaining 50% is to be paid upon the completion of the project, and in the case of web development we require the remaining 50% to be paid prior to going live.